Consulting

Small and medium business Operations & Communications Consulting.

Practical support that provides structure, improves communication, and helps teams work better together.

WHAT I FIX

Most small businesses don’t struggle due to a lack of talent, they struggle because the owner is carrying everything alone.

Processes are informal, communication is inconsistent, and everyone is doing their best without a clear picture of how their work fits into the big picture.

I help bring order to the daily operations of your business so your team knows what to do, your customers get a consistent experience, and you can finally benefit from your hard work.

SERVICES

A flexible mix of operations, communication, and alignment support, customized just for you, your team and your business.

Operations Cleanup

  • Process mapping

  • Workflow redesign

  • Role clarity

  • SOPs + documentation

  • Scheduling + coordination systems

Culture & Trust Repair

  • All‑company meetings

  • Holiday events

  • Customer appreciation events

  • Change‑management communication

  • Team connection activities

Team Communication & Alignment

  • Internal communication systems

  • Weekly updates

  • Leadership messaging

  • Onboarding materials

  • Mission + values alignment

Customer Experience Systems

  • Intake + scheduling workflows

  • Customer communication scripts

  • Follow‑up processes

  • Event planning + coordination

Leadership Rhythm Setup

  • Weekly leadership meetings

  • Monthly business reviews

  • Quarterly planning

  • Goal setting + accountability

Business Owner Support

  • Ghostwrite internal communications, website content and business process documentation

  • Create framework for customer and internal team newsletter

  • Create social media marketing plan  

  • Develop employee recognition programs and write commendations or personnel reviews  

PRICING

Transparent pricing designed for small and medium‑sized businesses.

Hourly Advisory

$150–$175/hour
For owners who need targeted help or strategic guidance.

Monthly Retainer

$3,000–$6,000/month
For ongoing operations + communications support. Best for businesses needing consistent leadership, alignment, and structure.

Project Packages

$5,000–$25,000
For defined scopes such as operations cleanup, onboarding systems, communication frameworks, or leadership rhythm setup.

Pricing varies based on scope, complexity, and timeline. All work begins with a free 30-minute operations audit.

CLIENTS

I partner with small and medium‑sized businesses in Redmond, Woodinville and the surrounding areas, including:

  • Landscaping companies

  • Catering companies

  • Contractors

  • Cleaning companies

  • Retail shops

  • Family‑owned businesses

  • Local startups

  • Businesses with new owners or recent reorgs

If your business is growing faster than your systems can support, I’m here to help.

Education

​Steamoji is a STEM‑focused maker academy for kids.

​I developed marketing materials promoting their summer and school‑break camps at the Redmond location.

Hospitality

Trillium Nursery Farm is a wedding and corporate event space and tree nursery.

I built Trillium Nursery Farm’s brand and digital presence from the ground up, developing its original website, marketing content, and social media strategy.

Technology

Eugenius IT is a full‑service, white‑glove Managed IT Services Provider.

​I updated key website content, provided design and layout guidance, and managed their social media presence.

Food

Seacharrones was a new‑to‑market regenerative kelp snack.

I completed a product‑marketing engagement, developing the digital marketing strategy, including content planning, copywriting, video concepts, photography, and social media.

Manufacturing

​​Joint Base International manufactures medical supplies and apparel.

​I built their website from the ground up, developed all written marketing content, and managed their social media presence.

Nonprofit

Redmond Garden Club is a nonprofit community horticulture organization.

I refreshed their website for clarity and UX, updated the visual design with new photography, and established their Instagram presence, contributing to their best‑attended Plant Sale to date.

WHY THIS WORKS

I spent 16+ years supporting executive leadership at Microsoft, Meta, and Valve, building the systems, communication rhythms, and operational frameworks that keep large organizations running smoothly.

As a small or medium-sized business your team needs the same clarity and structure, just scaled to your world.

I translate enterprise‑level operations into simple, practical systems that help your team work better, your customers feel taken care of, and your business run with confidence.

HOW WE WORK TOGETHER

1. Free 30‑Minute Operations Audit: We walk through what’s working, what’s not, and where the gaps are.

2. Scope + Plan: You get a clear, simple plan tailored to your business.

3. Build + Align: I clean up processes, improve communication, and align your team.

4. Leadership Rhythm: We establish weekly, monthly, and quarterly systems that keep your business running smoothly.

5. Ongoing Support (Optional): Fractional operations + communications support to maintain momentum.

RESULTS YOU CAN EXPECT

  • A team that knows what to do

  • Clear communication across the business

  • Consistent customer experience

  • Processes that make sense

  • Less chaos, more confidence

  • A business that feels like a business — not a scramble

FAQS

  • Most projects run 4–16 weeks, depending on scope. Fractional support is ongoing.

  • A walkthrough of your current processes, communication systems, team alignment, customer experience, and leadership rhythm, plus recommendations and next steps.

    I want to learn about what’s not working, your goals and how you measure success.

  • Yes. I build internal communication systems, weekly updates, onboarding materials, leadership messaging, and mission/values alignment.

  • Absolutely. I support trust rebuilding through communication, events, alignment, and leadership rhythm.

  • Both. You can hire me for a project, a retainer, or hourly advisory.

TESTIMONALS

Alyssa's powerful combination of drive, knowledge, and open‑mindedness was exactly what I needed in exploring a start‑up project. I highly recommend her to run projects in digital marketing and shaping your brand. ​

— A.R., Employment Attorney

Alyssa created a digital marketing strategy for our Seacharrones label and went above and beyond to understand our new‑to‑market kelp product. With her creative approach to copywriting and problem solving, we highly recommend her. She is easy to work with, adaptive, and a strong addition to the team.

— T.B., CEO, Blue Dot Kitchen

BOOK A FREE 30-MINUTE OPERATIONS AUDIT

Let’s get your business running the way you know it can.

Email me